Privacy Policy

Last Updated: January 1, 2025

This Privacy Policy ("Policy") describes the information which Krushi Kranti ("We", "Us", "Our", "Company") collects from you when you download, access, or use our Website (krushikranti.com) or Mobile Application ("Sites"). Krushi Kranti is a comprehensive digital agriculture platform providing a free marketplace for buying, selling, and renting agricultural products, an e-commerce shop, agricultural news and blogs, Q&A community, and daily market rates.

This Privacy Policy should be read in conjunction with the Terms of Use applicable to the Krushi Kranti Services you are using.

1. User Consent

By using Krushi Kranti Services (e.g., registering an account, posting advertisements, purchasing from our e-commerce shop, participating in the Q&A forum, joining our WhatsApp community), you agree and provide consent to our collection, use, and sharing of your personal information as described in this Policy.

2. Information We Collect

During registration and while using our Services, we may collect the following information:

  • Full name and mobile number
  • Email address
  • City, district, state, and address
  • Occupation (farmer, trader, exporter, etc.)
  • Profile photo
  • Agricultural product, livestock, or equipment details and photos for marketplace listings
  • Delivery address for e-commerce orders
  • Your questions and answers on the Q&A forum

Information collected automatically: IP address, device information, browser type, operating system, pages viewed, browsing patterns, and your activity on the platform.

Our Sites use cookies and similar technologies that are necessary for functioning and providing Krushi Kranti Services. These help us understand user preferences and improve the platform experience.

3. How We Use Your Information

We use your information for the following purposes:

  • Creating and managing your account
  • Publishing agricultural advertisements and connecting you with buyers/sellers
  • Processing and delivering e-commerce orders
  • Providing market rates, agricultural news, and information
  • Sending updates through our WhatsApp community
  • Customer support and grievance resolution
  • Improving platform performance and user experience
  • Fraud prevention and security

4. Information Sharing

Krushi Kranti may share your personal information with third parties only in the following limited circumstances:

  • When required by law or by court/governmental order
  • With delivery partners to fulfil e-commerce orders
  • With payment gateway partners for payment processing (credit/debit card information is not stored by us)
  • Providing aggregated (anonymized) statistics to advertisers
  • For fraud prevention and legal compliance

We do not provide any personally identifiable information such as your name, address, email, or phone number to third-party advertisers without your consent.

5. Marketplace & E-Commerce

Information of sellers posting advertisements on the Krushi Kranti marketplace (name, contact number, location) is visible to potential buyers. When purchasing from our e-commerce shop, your delivery address and order information is used for the delivery process.

For products sold by third-party sellers, the responsibility for product quality, delivery, and warranties lies with the respective seller.

6. Data Security

We take appropriate security measures to protect your data. All information is securely stored on cloud servers behind firewalls, with password-protected and strictly limited server access.

If you know or suspect that your Krushi Kranti account credentials have been lost, stolen, or compromised, or if you suspect any unauthorized use of your account, please contact us immediately.

7. Data Retention & Erasure

We retain your information as long as you maintain an account with us. If you request deletion of your information, we will delete it as soon as reasonably possible, in accordance with applicable laws.

Information you have shared publicly (e.g., advertisement details, forum postings) may continue to be visible even after your account is cancelled, but attribution to you will be removed.

You can request deletion of your information by writing to our designated Grievance Officer.

8. Children's Privacy

Krushi Kranti Services are not designed for or directed at persons under 18 years of age. We do not knowingly collect personal information from minors. If such information comes to our attention, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting on the Site. Your continued use of our Services after such changes constitutes acceptance of the updated Policy.

10. Grievance Redressal

If you have any complaints, concerns, or questions regarding the use, processing, or deletion of your personal information, please contact our designated Grievance Redressal Officer:

Grievance Redressal Officer

Krushi Kranti

Mahavir Nagar, Balika Ashram Road, Ahilyanagar 414003

+91 77986 48712

[email protected]

Please include the following in your complaint: identification of the information provided by you, a clear statement about whether the information is personal or sensitive, your contact details, and a good-faith belief that the information has been processed incorrectly.