Return & Exchange Policy

At Krushikranti, we strive to ensure your orders reach you in perfect condition. However, if there is an issue with your order, we are here to help. Please note that our return, refund, and exchange policy is limited to products that are damaged in transit, defective, or if you receive an incorrect item.

Eligibility for Return & Exchange:

  • Returns, refunds, or exchanges are only available if the item was damaged in transit, defective, or an incorrect item was delivered.
  • Requests for such items must be raised within 24 hours from the date of delivery.
  • Applies to both Cash on Delivery (COD) and Online Payment orders.
  • The product must be returned with all original tags and packaging intact.

Refund Process:

  • Once your damage claim is verified and the return is approved, the refund will be processed to your bank account within 7 to 12 business days (excluding holidays).
  • Refunds for prepaid orders will be credited back to the original payment method. For Cash on Delivery (COD) orders, our support team will provide a secure method to collect your bank details.

Exchange Option:

If you received a damaged, defective, or incorrect item, you may choose to exchange the product for a replacement instead of requesting a refund. The exchange will be processed once we verify the issue and receive the returned item.

How to Request a Return or Exchange:

  1. Contact us on our WhatsApp number within 24 hours of delivery.
  2. Share your Order ID and clear photos/videos of the damaged/defective product and packaging.
  3. We will verify the claim and guide you through the return/exchange process.

For any queries, please contact us on WhatsApp. We are happy to assist you.

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